Frequently asked questions
Please have a look through our frequently asked questions. If you can’t find an answer here, please use the form below to contact our friendly support staff.
How do I edit my profile or add references?
I want to edit my cover letter.
I want to add my educational philosophy or other document. How do I do that?
I logged into my account to make some changes to my profile and got a message stating 'Not logged in as a Candidate'.
I can't upload a CV or photo.
My partner and I want to apply as a couple. How can the schools tell we are couple?
Applying for vacancies
Do I have to pay to apply to schools?
You can apply to any vacancy at any Schrole school at no cost by going directly to the school’s website and finding their employment page. Follow the Schrole link on that page and you will be able to apply to any vacancy that is listed.
That process can be a little time consuming if you want to apply to more than one school, or don’t know which schools offer vacancies that suit you. And you need to check back regularly to see any updated positions. The time saving alternative is to get a Schrole Premium account.
A Schrole Premium account is available from the main Schrole website and will assist you to find suitable vacancies across all Schrole schools. Signing up for the Premium Account is simple and quick, and gives you the flexibility to search for vacancies and schools across the world.
So, you don’t need to pay if you are happy to go to each individual school site to apply directly to the school. But if you want to save time and be more efficient and stay up to date, make the decision to get a Schrole Premium account.
We provide a candidate management system to schools and so do not get involved in the selection process. The school website will tell you how they deal with applications and responses to you.
Why should I become a Premium Candidate?
A Premium account lets you search through all listed vacancies and schools on the Schrole Connect portal. Its a great way to stay updated with all the changes that occur during the recruiting season. A Premium account is an annual subscription available for $75 AUD (Australian Dollars) per year with the upgrade available from your Schrole Connect dashboard.
If you don’t want to become Premium, you can still apply directly to a vacancy either from the school’s website or from one of our Featured Vacancy links, but you will be unable to search all existing vacancies and schools.
Furthermore, Premium Candidates get access to additional benefits for teachers including discounted travel, coupons and services for teachers working abroad.
I haven't heard back from the school. Can you help me find out what is going on?
I have already applied for a position with one school and now I want to apply for another. Do I need to fill in the whole application again?
I have completed my application and now I want to edit my answers to the school's questions. How do I do that?
Who should I use as a referee?
How can I change my referee's email address?
How can I tell if my referees have completed my references?
Will my referees be contacted for every school I apply for?
My referees aren't getting the email link.
My referees can't access the link.
Quite often school have security set on the browsers so referees won’t be able to complete an online form. Please ask them to try it on a home computer and also to try different browsers.
They can also go to the link given to them in the email and insert the token there. if they still can’t access the link please have them email firstname.lastname@example.org for assistance.
I want to send my referees a reminder.
I chose 'Academic Reference' when I should have chosen 'Administrative' (or vice versa.)
Still need assistance?
Please contact our friendly support staff using this form.